Frequently Asked Questions

You have FREE internet in your apartment. All you have to do is log on to: http://myaccount.pavlovmedia.net and register your computer. Or Call 1-888-472-8565 and they can walk you throught the process. We also have free wireless Internet! This is just another amazing amenity brought to you by Arlington Park!

You bet! You are more than welcome to bring in a few extra pieces. Some students bring in a night stand or an entertainment center. However, you cannot remove any furniture that we provide. Mattresses are not permitted to be brought into the apartment.

The beds are full-extended length, which is the width of a full and the length of a queen. Full-size and queen sheets both work fine.

No. The total amount due is the same whether you decide to pay in full or stretch your installments out over the year. Basically, Arlington Park allows you to 'finance' the entire amount of the lease over the course of the year with no finance charges! Yay, a loan with no interest!

For August move-in, the first payment is due July 15th. Subsequent payments are due the first of each month beginning in September (so, September 1st, October 1st, etc). If you move in at any other time other than August, then your first installment will be due no later than the first day of the month in which you are moving into Arlington Park. The dates when your installments are due are always printed on the first page of your lease.

Yes, all of our residents must have a guarantor. The only exception is if you're either a foreign exchange student or a Graduate student, and are over the age of 25, you can choose to put down a one month's deposit to bypass the Guarantor. This must be first approved by the Arlington Park Management Staff.

We do not send invoices or bills. The dates when your installments are due are listed on the first page of your lease. Rent is due the first of each month, but the first installment is generally due about a month before move-in day. Please check your lease to be sure so that you are not late. Late fee are discussed on your lease.

When comparing our rates to on-campus rates you must take into consideration many variables, including floor plan layout, square footage, furniture, utilities, and community amenities. Our leasing staff is available to discuss with you how our rates compare to other housing options and validate that our community offers you the best value for your money, as well as a great location and incredible amenities.

No, you do not have to have a meal plan, but it is optional. Contact Dining Services at UNC (970-351-2652) for more information.

Arlington Park Student Apartments houses just under 400 students.

Absolutely, you can pay with a credit card! The maximum you can charge on your VISA is $539 per transaction. You can also set up your account to auto-bill each month or by semester (not available with VISA). Yes, there is a service fee if you pay online but there is no fee if you pay in the office with a check or money order. For your convenience, you can also mail in a check or money order and there is no fee charged.

We don't require a deposit. All we require is a one-time non-refundable service fee of $200.00 per person due at the time you apply. You can apply online! The service fee is refundable if you cancel your application within the first 48 hours and the request must be submitted in writing to our office. The only exception is if you're either a foreign exchange student or a Graduate student, and are over the age of 25, you can choose to put down a one month's deposit to bypass the Guarantor (co-signer). This must be first approved by the Arlington Park Management Staff.

We pay water, trash, sewer, cable TV, Internet and parking. You are responsible for your electricity, which is the only required extra cost besides rent.

Absolutely! We have plenty of on-site parking available. Our parking is in an interior lot, which means that our buildings are on the outside perimeter of the property, and parking is on the inside. Beginning in August 2012, a valid UNC parking permit will be required in order to park in the Arlington Park lot.

Yes! You can request to live with a certain roommate(s). Just indicate that on your "Roommate Assignment Card" that you fill out with your lease. There is also a place on the online application where you can request a certain roommate. Although, we cannot guarantee certain apartments or roommates, we do our best to accomodate everyone's requests.

Arlington Park Student Apartments offers a really neat service to our residents who find themselves in need of getting out of their lease. You can find someone to take over your lease, and once they sign a lease, you are no longer responsible for your's! This is described in the lease in Clause 26 called Assignment. There is a $200 fee to sublet, or assign, your lease to someone else. Please contact the office for more information. 970-356-7275.

Move in day for next fall is August 22nd, 2012. If you are in need of immediate housing, please give the office a call at 970-356-7275 to see when we can have an apartment ready for you! Usually, we just need a couple of days notice. You may even be able to move in today!

YES! Many of our residents are on financial aid. We are considered on-campus housing for financial aid purposes, though we cannot bill the University, and your housing bill will not be added to your tuition bill. Please contact the office for further details.

We are just one block south of the University Center.

The prices quoted below are based on a 2012-2013 lease that begins 8/22/12 and expires July 31, 2013. The prices are per bedroom. One person per bedroom. A bedroom in the 2 bed 2 bath style apartment rents for 12 installments of $499 per person; a bedroom in the 2 bed 1 bath loft style apartment rents for 12 installments of $469 per person; a bedroom in the 4 bedroom 2 bath style apartment rents for 12 installments of $479 per person. PLEASE NOTE: Prices are subject to change. We may run specials from time-to-time, as well. Please call the office at 970-356-7275 for current prices/specials.

We have two bedroom, two bathroom apartments; two bedroom, one bath loft-style apartments; and also four bedroom, two bathroom style apartments.

Right now, we are leasing for Fall 2012. The lease begins August 22, 2012, and all of our lease expire on July 31, 2013. The payment plan is 12 equal installments of $499 for the 2x2, $479 for the 4x2, or $469 for the 2x1. Prices are per person since each bedroom is individually leased.

Stop by the office and we'll fill out a work order for you so that we can make you a new key. Please note that the charge for each key is $25.

If the office is open, stop on in! If it's after hours, please call the emergency phone number at 970-395-7228. We'll be happy to let you in. Please note that we allow 3 free lock-outs per year if you are locked out during Monday-Friday from 9:00 AM to 4:00 PM. Otherwise, there is a $10.00 lock-out fee assessed for each lock-out if it is not during these hours or if it is your 4th lock-out.

You can apply by going to www.mycajob.com or by clicking Join Our CA Team on our website under the Features and Amenities tab. You can also stop in the office and pick up an application! We'll let you know if we are currently hiring. We'd love to have you part of the staff!

The office is open Monday - Friday from 8 AM to 6 PM, Saturdays from Noon to 5 PM, and Sunday from Noon to 5 PM.

You can call our After-Hours Emergency Answering Service at 970-395-7228. They will connect you to the on-call CA.

A CA is a Community Assistant. There is one CA for each building. The CA's are staff members and are here to assist our residents in every way. They keep their buildings clean, check residents in & out of their apartments, work office hours, and help in roommate conflicts.

Each apartment come furnished with the following. Bedroom: Full, extended length bed, desk, rocking chair, and a 4 drawer dresser. Each living room comes furnished with: coffee table, end table, 2 breakfast bar stools (or 4 in a 4 bedroom), couch and matching sofa chair. *Couch and chair fabric/style may vary among apartments

The only furniture that will vary is the couch and sofa chair package. Unfortunately, we are not able to accommodate requests for furniture packages.

No, not every apartment has an accent wall painted. Unfortunately, we are not able to accommodate requests for accent walls. At times, we may offer you to be able to pay a fee in order to have an accent wall painted in your apartment (if the wall is not currently painted). Please contact the office for more details if you are interested.

Because our leases end on July 31st and move in day is just a couple of weeks after that, we have a limited amount of time to get all of the apartments ready! Therefore, we have a very limited number of early move-ins that we are able approve. Early move in?s are on a case-by-case basis and are only considered for those students who are required by UNC to report to campus early (i.e. orientation, practice, etc). Those students wishing to apply for an early move in must submit their request in writing (at the time of application) to the Arlington Park Leasing Manager along with a letter on UNC letterhead stating why they need to move in early. The request is not a guarantee that an early move-in will be approved as we have very limited availability. Early move-ins are granted on a first come, first served basis. The charge to move in early, if it is approved, is $35 a day and is due when your first rental installment is due per the lease, which is July 15, 2012.

The $200 service fee is the last step of the application, which is all done online. It is similar to an application fee. If you cancel your application in writing within 48 hours of applying, then the service fee is refundable. Otherwise, it is non-refundable, and it does not apply towards rent. The service fee will temporarily hold an apartment for you for 1-2 weeks to give you time to turn the lease back into the office. You are not guaranteed an apartment until the lease is turned back into us.